Washington Healthplanfinder today announced that 270,860 Washingtonians have newly enrolled in private health coverage or Washington Apple Health (Medicaid) since Oct. 1.
Additionally, more than 180,000 individuals previously covered through Apple Health have renewed their coverage throughwahealthplanfinder.org for a total of 450,000 residents.
Updated enrollment numbers from Oct. 1 to Jan. 9 are included below.
|
Web and Call Center Data |
|
|
Unique Visitors |
1,237,129 |
|
Accounts Created |
336,858 |
|
Call Center Volume (Jan. to-date) |
39,373 |
|
Avg. Initial Call Center Wait Time (Jan. to-date) |
3 min |
|
Avg. Wait Time after Call Menu Selection* (Jan. to-date) |
39 min |
|
Enrollments Completed |
|
|
Qualified Health Plans |
73,098 |
|
Medicaid Newly Eligible Adults |
134,700 |
|
Medicaid Previously Eligible but not Enrolled |
63,070 |
|
Medicaid Redeterminations (Previously Covered) |
183,141 |
|
Total |
454,009 |
|
In-Process Applications |
|
|
Qualified Health Plan Applicants – Need to Pay |
76,058 |
*Note: These numbers reflect enrollments and applications through Jan. 9. Please note that “Average Wait Time after Call Menu Selection” refers to customers who have had an initial point of contact with a customer service representative and entered into wait queues for various areas of enrollment assistance.
Application Status Legend
- Qualified Health Plans: Includes individuals who have selected and submitted payment for a qualified health plan (private health plan).
- Medicaid Newly Eligible Adults: Includes newly eligible individuals who have qualified and enrolled in a Medicaid plan under the Medicaid expansion and does not include those who have transitioned from other Medicaid programs.
- Medicaid Previously Eligible but not Enrolled: Includes individuals (children, pregnant women, low-income families) who are newly enrolling but were eligible under old Medicaid eligibility rules.
- Medicaid Redeterminations: Includes individuals who were already enrolled in a Medicaid program and have had their eligibility status converted, re-determined or renewed through Washington Healthplanfinder as opposed to newly determined.
- QHP (Need to Pay): Includes individuals who have completed an application for a Qualified Health Plan that is awaiting payment.
Medicaid note: Washington Apple Health (Medicaid) does not have an open enrollment period. Individuals and families will be able to apply and complete their renewals via www.wahealthplanfinder.org throughout the year. Questions about Healthplanfinder should be directed to the toll-free Customer Support Center at 1-855-WAFINDER; Apple Health questions can be directed to the toll-free hot line at 1-800-562-3022 or emailed to AskMedicaid@hca.wa.gov
For more information about Washington Healthplanfinder and to enroll in health coverage, please visit www.wahealthplanfinder.org.
